Testimonials

"I now have the knowledge that my information is remotely backed up whenever the PC is switched off and if I need a technical question answered they are always at the end of a phone. Now that is what I call Back Up!"
Colin Meagher www.office-equipment-sussex.co.uk

"We recently received an update for our Times and Fees software which we duly loaded. However, there were programming faults with this update which made it impossible for us to process invoices, cash or time sheets in the manner which we required. We were able to delete the update program and reinstall the previous version, then access data prior to the first time we had used the update and retrieve data from your online backup service. I thought you would like to know that this was all achieved with the minimum of fuss and we were able to then carry on processing."
Martin Watts ATT martin@martinwatts.co.uk

"Our Payroll and BACS Bureau business depends entirely on the availability of its data, and Sussex Backup gives us the most reliable way of ensuring data security. To my mind, Sussex Backup offers a most affordable and effective solution, an opinion edorsed by the Auditors from BACS themselves"
Mike Steer www.payline.co.uk/

"The back-up service is quick & simple, it activates at the end of every day on shut down. No more CDs and no more excuses, our data is secure and off site - a great weight off my mind."
Andrew Nash www.sussexpromotions.co.uk

FAQ

Technical Support

Can you provide ad-hoc support?
Yes, you are not tied to a support contract. We can simply come to you or if possible, repair your problem remotely, using remote access. You will then get charged by the hour. No call out fee if in Brighton & Hove.

Data Backup

How much is this going to cost me?

See our price tariff for our affordable prices. £4.5 a month is not much for total peace of mind...

What sort of internet connection do I need?
Our service requires a broadband connection such as ADSL or Cable

Can I use a Mac?
Yes, we can backup macs as well

Can you see my data?
No. Your data is encrypted to 128-bit standard, the same standard that fuels your internet banking. If we had the time or inclination to view your files all we'd see is gobbledegook. No-one but yourselves can access the server from outside.

Exchange Email Hosting

VoIP & Telephony

I cannot access my voicemail messages, what should I do?
Please email your DDI number and account or company name to support@titantech.co.uk and ask them to reset your passcode to the voicemail system. They will email you back with the new code which you can use to login and listen to your messages.

Broadband Connectivity

General (Account and Billing Issues)