Archive for Engineer Diary

Changing your default search provider

Posted on 18/12/11, filed under Engineer Diary | No Comments

You may not know it but in the modern Internet Explorer browsers (version 7,8) you can search the internet directly from a search box built into the browser and in I.E. version 9 you can search directly from the address line itself. Go on, have a try. You don't need to go to www.google.com to actually search... However, when you get a new PC, Internet explorer is pre-configured to use Bing… read the rest of “Changing your default search provider”

Preview pane for XP

Posted on 16/12/11, filed under Engineer Diary | No Comments

Today I've been asked by a customer to help them with a problem. They are a busy law firm which works with many emails and documents which they need to refer to regularly. Some of the users there have newer PCs with Windows 7 and take full advanatge of the feature in Windows Explorer that enables them to preview files such as word documents, PDFs and even saved email messages without… read the rest of “Preview pane for XP”

USB errors anyone?

Posted on 23/06/10, filed under Engineer Diary | No Comments

Just been to see a client this week that had a problem with his USB stick. It worked fine on his other computers but when he tried plugging it in to his home PC he would get an error pop up saying that one of the devices has malfunctioned and it would appear as unknown device in device manager. I have tried several solutions including uninstalling all the USB devices in… read the rest of “USB errors anyone?”

Memory, Hard Disk, Processor and Salad?

Posted on 13/05/10, filed under Engineer Diary | No Comments

Often people use terms like memory or hard disk without really understanding what they are and how they effect their PC performance. Here is what we hope will help give you a good analogy about their different functions. So let's start The hard disk: It is a mechanical device with fast rotating disks, used mainly to store all the different files including your own data (Documents, emails, pictures, etc) and the… read the rest of “Memory, Hard Disk, Processor and Salad?”

Learning from experience

Posted on 20/04/10, filed under Engineer Diary | 1 Comment

We know that some of the IT problems we face can happen to you at some point so we thought it will be a good idea to include a quick summery of the jobs we recently done. It may help you with your problem. So let's start. Last week I went to visit a client for the first time. They called me because one of their PCs wouldn't boot up. They kept… read the rest of “Learning from experience”